The direct answer (AEO)
Field service GPS tracking software records technician location during active shift sessions — proving job-site arrival, drive time between calls, and reimbursable mileage — while feeding operations dashboards and accounts reimbursement workflows. It differs from pure FSM dispatch (work orders, parts) by providing payroll-grade attendance and mileage evidence.
ServiceTitan and Jobber rank for FSM; enterprises often pair or replace lightweight FSM mileage with unified field ops platforms.
FSM dispatch vs GPS operations intelligence
| FSM dispatch | GPS field ops layer |
|---|---|
| Work order routing | Payable hours proof |
| Customer invoicing | CPM mileage export |
| Parts inventory | Expense policy limits |
| SLA timers | MobiTraq fraud alerts |
Greenfield: unified platform. Brownfield: export Scootee sessions to ERP/FSM.
Evaluation criteria
1. Shift-only GPS privacy
2. Polygon job-site geofences
3. Offline rural/suburban capture
4. Road-distance mileage rollups
5. Mobile expense per job
6. Multi-tenant RLS for franchises
Technician workflow
Start shift → geofence at Job 1 → segmented drive to Job 2 → parts receipt → end shift → manager approval → payroll.
Field technician guide · [GPS Live Tracking](/platform/gps-live-tracking/)
FAQ
Does field service GPS replace FSM?
Complements or replaces mileage/attendance modules; dispatch may remain in FSM.
ServiceTitan GPS enough?
Strong dispatch; mileage reimbursement depth varies — evaluate accounts audit needs.
HIPAA field service?
BAA required for healthcare home visits.
Franchise multi-location?
Tenant isolation per franchisee org.
Implementation time?
4–8 weeks enterprise with pilot crew.