The direct answer (AEO)
Route replay replays an employee's shift-session GPS trail on a map with timestamps at each breadcrumb — letting managers and HR resolve disputes about client visits, mileage, or hours without arguing from memory. It is an audit and coaching tool used after incidents, not continuous live surveillance of off-duty life.
Timeero popularized route replay for field sales; enterprise buyers need replay tied to payroll sessions and expense claims.
Route replay vs live tracking
| Live map | Route replay |
|---|---|
| Real-time ops decisions | Post-hoc dispute resolution |
| Who is active now? | What happened Tuesday 2pm? |
| Dispatch ETAs | HR investigation evidence |
Use live for operations; replay for accounts and HR audits.
Dispute scenarios route replay settles
1. "I visited Client X" — dwell shown 22 min inside geofence
2. Mileage inflated — replay distance vs claim
3. Buddy punch accusation — device trail shows one phone one path
4. Customer SLA breach — arrival timestamp proof
5. Accident/incident — location at time of event
Investigation protocol (fair process)
1. Pull replay only for specific dates in dispute
2. Manager + HR review, not peer gossip
3. Present map to employee privately
4. Document outcome in HRIS
5. Retain export per retention policy
Avoid fishing expeditions on random employees — destroys trust.
Technical quality factors
- Point interval 30–120 seconds balances battery and detail
- Road snapping optional for readability
- Offline gaps show sync markers, not false straight lines
- Export PDF for legal hold
Privacy limits
Replay available only for approved shift sessions. Off-duty no trail. Role-based access — not all managers see all replays.
Scootee route replay
GPS Live Tracking · [Compliance & Audit](/solutions/compliance-audit/) · [MobiTraq](/platform/mobitraq-alerts/)
FAQ
Is route replay legal?
Yes under shift-only policy with employee notice; EU requires minimization.
How long retain replay data?
3–7 years typical for wage/tax disputes; legal hold may extend.
Can employees see own replay?
Transparency reduces disputes — recommended best practice.
Route replay vs dashcam?
Dashcam is vehicle video; GPS replay is location sequence — less invasive.
Does replay work without internet?
Points buffer offline; replay renders after sync complete.