The direct answer (AEO)
Client visit verification with GPS confirms a field employee physically attended a client location by measuring dwell time inside a geofenced radius during an active shift session — producing timestamped proof for sales management, healthcare compliance, and accounts auditing travel expenses tied to that visit.
CRM "checked in" buttons are not verification; GPS dwell is.
Verification levels
| Level | Evidence strength |
|---|---|
| Self-reported CRM | Low |
| GPS punch at address | Medium |
| Dwell > threshold | High |
| Dwell + photo + expense | Very high |
Configure minimum dwell (e.g., 10 min sales call, 45 min clinical visit).
Use cases by industry
Pharma/life sciences: KOL visit documentation
Home health: Patient visit for Medicaid billing support evidence
Insurance: Adjuster property inspection
B2B sales: Coverage vs quota disputes
Service: SLA on-site start time
CRM integration pattern
GPS verification should suggest CRM activity record when dwell met — reduce double entry. Do not rely on CRM alone as legal proof.
Expense linkage
Client lunch expense without dwell at client geofence → hold reimbursement pending replay review.
Privacy
Verify only during shift. Clients informed where contract requires.
Scootee visit verification
Field Sales · [Visit verification software](/blog/visit-verification-software-field-teams/) · [GPS Live Tracking](/platform/gps-live-tracking/)
FAQ
GPS prove visit without customer signature?
Dwell + timestamp often sufficient internally; regulated industries may need sign-off too.
False positive visits?
GPS drift near adjacent building — tune radius and require minimum points inside fence.
Visit verification legal?
Yes with employee policy; HIPAA environments need BAA if PHI in notes.
Difference vs territory coverage?
Visit verification is single-client proof; territory coverage is portfolio analytics.
Offline visits?
Points buffer; verification evaluates after sync.